Frequently Ask Questions
Below are frequently asked questions, you may find the answer for yourself.
Shipping
Yes! We proudly offer worldwide shipping from our base in California. No matter where you ride, we’ll deliver your gear to your doorstep.
Once your order ships, you’ll receive a tracking number by email so you can follow your package every step of the way.
We work with trusted global carriers like DHL, FedEx, and UPS to ensure fast and secure delivery.
Payment
Absolutely. All transactions are processed through SSL-encrypted gateways to ensure your personal and financial details remain 100% safe and private.
No. We never charge hidden or additional payment processing fees — the price you see at checkout is the price you pay.
If your payment fails:
- Double-check your billing details and card info
- Try another payment method
- Or contact us at support@motogpgears.comfor quick assistance
Yes. Once your payment is confirmed, a digital invoice will be automatically sent to your email.
Order & Returns
Once your order has been shipped, you’ll receive a tracking number via email so you can follow your package’s journey in real time.
We accept returns or exchanges within 14 days of delivery for unused, unworn items in original packaging.
Yes, we do — but please check our size chart carefully before ordering.
For exchanges, customers are responsible for return and reshipment costs unless the error is on our end.
